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CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

TEMPLE HEALTH - CHESTNUT HILL HOSPITAL

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Private

Emergency Services: Yes

Hospital Overall Rating:


TEMPLE HEALTH - CHESTNUT HILL HOSPITAL
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
72%
81%
80%
Patients who reported that their nurses Usually communicated well
19%
15%
16%
Patients who reported that their nurses Sometimes or Never communicated well
9%
4%
4%
Doctor Communication
Patients who reported that their doctors Always communicated well
76%
79%
80%
Patients who reported that their doctors Usually communicated well
19%
16%
15%
Patients who reported that their doctors Sometimes or Never communicated well
5%
5%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
46%
66%
66%
Patients who reported that they Usually received help as soon as they wanted
29%
25%
25%
Patients who reported that they Sometimes or Never received help as soon as they wanted
25%
9%
9%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
69%
75%
75%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
19%
16%
16%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
12%
9%
9%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
62%
73%
73%
Patients who reported that their room and bathroom were Usually clean
21%
18%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
17%
9%
9%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
47%
55%
62%
Patients who reported that the area around their room was Usually quiet at night
33%
34%
29%
Patients who reported that the area around their room was Sometimes or Never quiet at night
20%
11%
9%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
78%
88%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
22%
12%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
56%
72%
72%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
25%
20%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
19%
8%
8%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
57%
69%
70%
Patients who reported NO, they would probably not or definitely not recommend the hospital
11%
5%
6%

Phone

  • 215-248-8200

Address

  • 8835 GERMANTOWN AVENUE
    PHILADELPHIA, PA 19118