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CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

JEFFERSON HEALTH- NORTHEAST

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Private

Emergency Services: Yes

Hospital Overall Rating:


JEFFERSON HEALTH- NORTHEAST
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
76%
81%
80%
Patients who reported that their nurses Usually communicated well
18%
15%
16%
Patients who reported that their nurses Sometimes or Never communicated well
6%
4%
4%
Doctor Communication
Patients who reported that their doctors Always communicated well
75%
79%
80%
Patients who reported that their doctors Usually communicated well
19%
16%
15%
Patients who reported that their doctors Sometimes or Never communicated well
6%
5%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
59%
66%
66%
Patients who reported that they Usually received help as soon as they wanted
27%
25%
25%
Patients who reported that they Sometimes or Never received help as soon as they wanted
14%
9%
9%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
72%
75%
75%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
17%
16%
16%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
11%
9%
9%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
61%
73%
73%
Patients who reported that their room and bathroom were Usually clean
23%
18%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
16%
9%
9%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
46%
55%
62%
Patients who reported that the area around their room was Usually quiet at night
37%
34%
29%
Patients who reported that the area around their room was Sometimes or Never quiet at night
17%
11%
9%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
82%
88%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
18%
12%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
61%
72%
72%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
26%
20%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
13%
8%
8%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
61%
69%
70%
Patients who reported NO, they would probably not or definitely not recommend the hospital
9%
5%
6%

Phone

  • 215-612-4000

Address

  • 10800 KNIGHTS ROAD
    PHILADELPHIA, PA 19114